GreenDoorAI Ltd uses the third-party service providers listed below to deliver the GreenDoorAI Service. We have data processing agreements in place with each, and where personal data is transferred outside the UK or EEA we rely on appropriate safeguards as described in our Privacy Policy.
None of these providers use customer content to train AI models. For LLM providers we use API endpoints under enterprise terms that prohibit training on inputs and outputs.
| Provider | Purpose | Data processed | Region of processing |
|---|---|---|---|
| Amazon Web Services, Inc. (AWS) | Cloud hosting and infrastructure | All Service data | US (us-east-1, N. Virginia) |
| Stripe, Inc. | Payment processing and subscription billing | Billing data, payment card metadata | US, Ireland |
| Apollo.io, Inc. | B2B contact and company enrichment | Prospect/company queries and enrichment results | US |
| OpenAI, L.L.C. | LLM inference (drafting, summarisation, extraction) | Prompts and context that may include connected email/CRM content | US (with EU data residency available where supported) |
| Anthropic, PBC | LLM inference | Prompts and context that may include connected email/CRM content | US |
| Google LLC / Google Ireland Ltd | Gemini LLM inference (via Google AI Studio / Gemini API) | Prompts and context that may include connected email/CRM content | US |
The following are used only when the relevant feature or integration is enabled by you (or are common SaaS infrastructure components):
| Provider | Purpose | When used |
|---|---|---|
| Google Workspace APIs (Gmail, Calendar) | Reading connected mailbox and calendar content | When you connect a Google account |
| Microsoft Graph API (Outlook, Calendar) | Reading connected mailbox and calendar content | When you connect a Microsoft 365 account |
| Microsoft Corporation (Office 365 / Exchange Online) | Transactional and product email delivery | All accounts |
When we add a new sub-processor, we will update this page and (for enterprise customers under a DPA) provide advance notice in line with the DPA's notification period. To receive notifications, email privacy@greendoorai.com with the subject line "Subscribe — sub-processor updates".